John Peters Professional Limousines, Inc.

– Since 1989

Policy & Safety Service Guidelines

We have set forth the following company policies to prevent any confusion for our valued customers:

Cancellations

Sedan/Van/SUV Transfers: No charge if canceled two (2) hours prior. Less than two (2) hours, full charge. As Directed/Hourly: Less than 12 hours’ notice billed at minimum hours for the vehicle type. This policy applies to the New York and New Jersey metro areas. Outside the New York and New Jersey metro areas, the Affiliate company policy will apply.

Stretch Limousines/Buses Transfers: Less than 24 hours’ notice, full charge. As Directed/Hourly: Less than 24 hours’ notice billed at minimum hours for the vehicle type. Weddings/Proms/New Year’s Eve: 20% non-refundable deposit required at time of booking. This policy applies to the New York, New Jersey metro area. Outside the New York, New Jersey metro area, the Affiliate company policy will apply.

Procedures

There is a 15-minute grace period on all transfers (excludes airport arrivals). Passengers on arriving flights are met inside baggage claim or outside with the John Peters Limousine sign. There is a 30-minute grace period on domestic arrivals and a 60 minute grace period on international arrivals.

Miscellaneous Charges

Airport Transfers: All arriving flights are subject to a $15.00 parking charge.

Waiting Time: Billed at 15-minute increments.

Holiday Surcharge: $25.00 (see dates below)

Extra Stops on Transfers: Varies by location. Please call our office.

Meet and Greet Service: Greeter escorts passengers to vehicle curbside at the airport: $100.00

Diverted Flights: Waiting time is billed at a $25.00 per hour flat rate.

Surcharges

— Early Morning or Late Night —

• 02:00 AM – 04:00 AM – $20.00
• 04:00 AM – 05:00 AM – $15.00
• 05:00 AM – 06:00 AM – $10.00
• 11:00 AM – 01:00 AM – $10.00
• 01:00 AM – 02:00 AM – $15.00

— Holiday Surcharge Dates —

• Fourth of July
• Easter
• Labor Day
• Memorial Day
• Thanksgiving
• New Year’s Eve After 3 PM
• New Year’s Day
• Christmas Eve After 3 PM
• Christmas Day

Privacy Policy

Your privacy is important to us. John Peters Professional Limousine is committed to protecting the privacy of visitors to our website. We promise to respect your contact preferences and guard your private information. Our privacy policy is designed to openly communicate our privacy practices to our visitors by describing the information we collect, detail how that information may be used, with whom it may be shared, and inform you of your choices about such uses and disclosures. When you use this website, you consent to the use of your personal information by John Peters Professional Limousine in the manner specified in this Privacy Policy. We collect and use your phone number to send you SMS messages about your reservation, trip status and other relevant information. Your data is stored securely and will not be shared with third parties. You have the right to opt-out at any time by following the instructions provided in each message. This policy may change periodically, so please check back from time to time.

Safety Policies

The safety of our clients and staff has always been our top priority. To that end, we will continue to take the following precautions.

Chauffeurs

At John Peters Professional Limousines, the safety of our clients, drivers, and the community is our highest priority. We are committed to maintaining the highest safety standards in every aspect of our operations. Below are the key elements of our Driver Safety Policy, ensuring peace of mind for all who travel with us.

• Background Checks: All drivers undergo thorough background checks, including driving history and criminal records, to ensure they meet our safety and professionalism standards.
• Ongoing Training: Our drivers participate in regular safety training, including defensive driving techniques, customer service excellence, and emergency response procedures.
• Health Screenings: Drivers are required to meet stringent health and wellness standards to ensure they are fit for duty.

Mobile Communication Privacy Policy

John Peters Professional Limousines, Inc.
Last Updated: 3/1/2025

1. Introduction:

At John Peters Professional Limousines, Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information, including details about SMS communications.

2. Information We Collect

We may collect the following personal information when you interact with us:

• Name, phone number, and email address
• Billing information
• Pickup/drop-off locations and trip details
• Communication preferences, including SMS opt-in status

3. How We Use Your Information

We use your information to:

• Provide and manage our transportation services
• Send reservation confirmations and service updates
• Comply with legal obligations

4. Who We Share Your Information With

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:

• Service providers who assist in booking, billing, or customer support
• Legal authorities, if required by law

5. SMS Communication & Consent

By opting in to receive SMS messages from John Peters Professional Limousines, Inc., you agree to receive notifications related to your reservations, service updates, and customer support. Your SMS consent is never shared with third parties for marketing purposes. You can opt out at any time by replying “STOP” to any message.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access or misuse.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications at any time

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:
John Peters Professional Limousines, Inc.
📍 55 Walnut Street, Norwood NJ 07648
📧 [email protected]
📞 201.750.8802

SMS Terms of Service

Last Updated: 3/1/2025

By opting into SMS communications from John Peters Professional Limousines, Inc., you agree to receive SMS messages related to:

• Reservation confirmations and updates
• Ride reminders and status notifications
• Service-related announcements

Message Frequency: Varies based on your interaction with our services.

Message and Data Rates: Standard message and data rates may apply based on your mobile carrier’s plan.

Opt-Out: You can cancel SMS notifications at any time by replying STOP to any message. After you send “STOP,” we will send you a confirmation message and stop all further SMS communications.

Help & Support: If you need assistance, reply HELP or contact our support team at 201.750.8802 or [email protected].

Privacy Policy: Your privacy is important to us. Please review our full privacy policy for details on how we protect your information.

John Peters Professional Limousines

John Peters Professional Limousines has been in business since 1989. We’ve seen our share of good times and bad, and we are confident we can get through this together! If you have any questions, comments, or concerns, please feel free to contact either of us directly at (201) 750-8802.

Thank you and please stay well.

– Todd Rosen and Larry Cheifetz