policies

We have set forth the following company policies to prevent any confusion for our valued customers:


CANCELLATIONS

Sedan/Van/SUV Transfers: No charge if canceled 2 hours prior. Less than 2 hours, full charge. As Directed/Hourly: Less than 12 hours notice billed at minimum hours for vehicle type. This policy applies to the New York, New Jersey metro area. Outside the New York, New Jersey metro area, the Affiliate company policy will apply.

Stretch Limousines/Buses Transfers: Less than 24 hours notice, full charge. As Directed/Hourly: Less than 24 hours notice billed at minimum hours for vehicle type. Weddings/Proms/New Years Eve: 20% non-refundable deposit required at time of booking. This policy applies to the New York, New Jersey metro area. Outside the New York, New Jersey metro area, the Affiliate company policy will apply.

PROCEDURES

15 minute grace period on all transfers (excludes airport arrivals). Passengers on arriving flights are met inside baggage claim or outside with John Peters Limousine sign. There is a 30 minute grace period on domestic arrivals, and a 60 minute grace period on international arrivals.

MISCELLANEOUS CHARGES

Airport Transfers: All arriving flights are subject to $12.00 parking charge. Waiting Time: Billed at 15 minute increments.

Holiday Surcharge: $25.00 (see dates below)

Extra Stops on Transfers: Varies by location. Please call our office.

Meet & Greet Service: Greeter escorts passengers to vehicle curbside at airport: $100.00

Diverted Flights: Waiting time is billed at $25.00 per hour flat rate.

Surcharges

-- Early Morning/Late Night --

02:00 AM – 04:00 AM – $20.00
04:00 AM – 05:00 AM – $15.00
05:00 AM – 06:00 AM – $10.00
11:00 AM – 01:00 AM – $10.00
01:00 AM – 02:00 AM – $15.00

-- Holiday Surcharge Dates --

4th of July
Easter
Labor Day
Memorial Day
Thanksgiving
New Years Eve After 3 PM
New Years Day
Christmas Eve After 3 PM
Christmas Day

Privacy Policy

Your privacy is important to us. John Peters Professional Limousine is committed to protecting the privacy of visitors to our website. We promise to respect your contact preferences and guard your private information. Our privacy policy is designed to openly communicate our privacy practices to our visitors by describing the information we collect, detail how that information may be used, with whom it may be shared and inform you of your choices about such uses and disclosures. When you use this website, you consent to the use of your personal information by John Peters Professional Limousine in the manner specified in this Privacy Policy. This policy may change periodically, so please check back from time to time.

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